Quality Indicators: The S.M.A.R.T. Exchange


Quality Indicators

The S.M.A.R.T. Exchange: Early Quality Indicators for Assistive Technology Services


One of the earliest attempts to define quality indicators for assistive technology services was undertaken by The S.M.A.R.T. Exchange. The S.M.A.R.T. Exchange was a three-year project funded by the National Institute on Disability and Rehabilitation Research (NIDRR) and United Cerebral Palsy Association (UCPA). The project was housed within the IBM National Support Center for Persons with Disabilities, located in Atlanta, Georgia. The mission of The S.M.A.R.T. Exchange was to encourage the development and expansion of assistive technology services in the south­eastern region by identifying successful programs, components and practi­ces and to provide technical assistance for their replication to other sites.


Shelley Kaplan was Principal Investigator for this project. A set of quality indicators was published in 1989. That document is attached.



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This work is supported under a five-year cooperative agreement # H235V060016 awarded by the U.S. Department of Education, Office of Special Education and Rehabilitative Services, and is administered by the Pass It On Center of the Georgia Department of Labor – Tools for Life.  However, the contents of this publication do not necessarily represent the policy or opinions of the Department of Education, or the Georgia Department of Labor, and you should not assume endorsements of this document by the Federal government or the Georgia Department of Labor.

















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Other Information

Title: Quality Indicators: The S.M.A.R.T. Exchange
Module: Sustainability
Author: Trish Redmon
Audience: Administrator
Sub Title: Early Definitions of QI for AT Services
Procedure: Defining quality indicators
Organization Source: PASS IT ON CENTER
Last Reviewed: 05-11-2009 2:50 PM