Sustainability - Build capacity


Strategy 3: Build Capacity


The third key strategy to ensure sustainability is to build capacity. Plan to expand the ability of the organization to serve the user community. That may be done by serving more users, or by expanding the services offered to existing users. Building capacity means that the organization serves more people and plays a bigger role in the community.


The objective of building capacity is not to over-extend the organization’s resources. Goals should be aggressive but achievable. See the effective capacity building points from the McKinsey & Company report for Venture Philanthropy Partners, Effective Capacity Building in Nonprofit Organizations, at the link specified below.


Many of the strategies essential to building capacity are integral to building a strong organization and are addressed in the functional modules on this web site.


The organization should adopt a continuous improvement process model and measure its success.





Morino, Mario. (2002, October) The Perfect Storm, an essay presented to the Board of Directors of Venture Philanthropy Partners. Retrieved December 25, 2008, from


Venture Philanthropy Partners. Effective Capacity Building in Nonprofit Organizations, a report prepared by McKinsey & Company. Copyright 2001.

Retrieved December 21, 2008, from




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This work is supported under a five-year cooperative agreement # H235V060016 awarded by the U.S. Department of Education, Office of Special Education and Rehabilitative Services, and is administered by the Pass It On Center of the Georgia Department of Labor – Tools for Life.  However, the contents of this publication do not necessarily represent the policy or opinions of the Department of Education, or the Georgia Department of Labor, and you should not assume endorsements of this document by the Federal government or the Georgia Department of Labor.




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Other Information

Title: Sustainability - Build capacity
Module: Sustainability
Author: Trish Redmon
Audience: Administrator
Sub Title: Strategy 3
Organization Source: Pass It on Center
Last Reviewed: 01-22-2009 1:41 PM