Articles for User Services

Topic Category
Intake Workflow - Request for Assistive TechnologyCustomer Intake
Matching - WF: Assign AT to New UserMatching
Durable Medical Equipment: User Intake PackagesCustomer Intake
Intake - Telephone Referral Customer Intake
Intake - Health Information PrivacyCustomer Intake
Web Ops - User AgreementWeb Exchange
Matching - User Agreements & Liability ReleasesMatching
How to Maintain a Manual WheelchairUser Training
Intake - Explanation of Services OfferedCustomer Intake
Matching - Device Loan ProgramsMatching
Web Sites - Privacy PolicyWeb Exchange
Intake - Eligibility PoliciesCustomer Intake
Web Ops - DisclaimersWeb Exchange
Web Sites - Accessibility & Assistance for UsersWeb Exchange
Training - Selecting and Fitting CanesMatching
How to Use a CaneUser Training
Training - Fitting CrutchesMatching
How to Use CrutchesUser Training
How to Use a WalkerUser Training
AT Device Delivery Equipment Delivery
AT Device SalesMatching
Assigned Device - Delivery, Liability ReleasUser Training
Checklist - Delivery: Policies & ProceduresEquipment Delivery
Checklist - Matching User to ATMatching
Checklist - Technical AssistanceTechnical Assistance
Checklist - User IntakeCustomer Intake
Checklist - User Services Staff TrainingCustomer Follow-up
Checklist - Website OperationsWeb Exchange
Checklist - Follow-up, New userCustomer Follow-up
Checklist - Device Purchase or GiftMatching
User Brochure: How to Clean Your Manual WheelchairTechnical Assistance
User Brochure - How to Clean a Hospital Bed Technical Assistance
User Brochure - Disinfecting Your NebulizerTechnical Assistance
User Brochure - Cleaning Your Personal ComputerTechnical Assistance
User Brochure - Cleaning An Oxygen ConcentratorTechnical Assistance
User Brochure - Cleaning a Power WheelchairTechnical Assistance
Equipment Web Sites - Policies and Procedures Web Exchange
AT Reutilization for Independent Living CentersGeneral Information
AT Reuse and People with Cognitive DisabilitiesGeneral Information
Reuse & Convergence of Telecom and Multimedia General Information
What a difference one computer can make!General Information
Intake: Fitted Mobility DevicesCustomer Intake
Health Information Privacy - HIPAA TrainingCustomer Intake
Measuring AT Reuse Outcomes at ParaquadCustomer Follow-up
Web Exchange Site Administrator's HandbookWeb Exchange
DME OrderMatching
Measuring Customer SatisfactionCustomer Follow-up
Matching Persons to EquipmentMatching
Policies & Procedures Checklist -- User ServicesGeneral Information
Measuring Outcomes: Webinar Package for Dec 2011Customer Follow-up